Printer Repair Service
We are here to keep you printing and innovating!
Our goal is to provide a quality service to those without the time or ability to fix their printer. Each Printer goes through rigorous tests to ensure our repairs are of high quality.
Over time printers can deteriorate and need some general maintenance. Or if your printer is just broken send it in and we will get you creating again!
Our simple and straightforward approach to service and repair takes the guesswork and frustration out of working with these incredible machines. Every one of our employees is a strong advocate for the 3D Printing community. They enjoy helping to educate the general public as 3D Printing becomes more commonplace in our everyday lives.
Knowledgeable, Capable, & Thoughtful 3D printer repair
Our trained staff know 3D printers inside and out. We also understand these machines are a financial investment as well as a tool of your trade. We treat all customer equipment with the utmost respect and care as if it were our own.
We carry a plethora of OEM replacement parts in stock. This helps to minimize the cost and time required to repair your 3D printer.
While your 3D printer may be down for repairs, we understand that may be parts that you urgently need 3D printed. We offer reduced cost 3D printing services for customers who have a 3D printer in for service.
Continued Protection, Support & Resources
15-30 day warranty on all repairs.
Extended warranties are available to further protect your 3D Printer.
Some repairs are free or discounted for printers purchased from Imagine That 3D
Future proof your 3D Printer. We can install, program, and provide other upgrades to ensure your printer has the latest tech
Diagnostics is free and all costs will be provided upfront before proceeding with any work
If your printer can not be fixed we will provide you with optional trade-in towards a new printer
3D printer Repair/ Maintenance Fees
3D printer diagnosis service is a flat $40. ( This only applies to units shipped in and is completely refundable or will be applied towards repair costs)
The diagnosis fee is waived from the final bill when repair services are performed.
3D printer repair rates are $45-$65/ hour + any required replacement parts.
OEM replacement (unless otherwise requested or agreed upon) parts are exclusively used for 3D printer repairs performed by Imagine That 3D
Book, Ship, Remote Support, Helpful Resources
schedule and arrange a time to come in to get some help or repairs on your 3D Printer
Ship your 3D Printer in for repair
Get helpful 3D Printer shipping tips
Schedule and arrange a remote session to trouble shoot and guide you through fixing your 3D Printer
See our expansive support wiki full of 3D Printing knowledge with tips, tricks, guides and so much more
Check ticket status or submit a new support ticket.
You can also check out expansive knowledge base